Testimonials
What people say?
I have been attending Blackburn CPAP for eight years as a patient recommended by my specialist in the study of Sleep Apnea and have been receiving the expert and proper guidance from those people, that has helped keep me healthy and enjoying the best results from a good nights sleep. I have at all times found that Gaye, the director and Kylie her manager to be nothing but very professional and sincere in the way the clinic is run and handled. I am grateful to them and highly recommend anyone who needs help for any sleep problems to speak with them and let them help with your sleep concerns. Many thanks.
John H
Appreciated the genuine helpfulness of your company and Kylie in Blackburn. Was put at ease quickly, and problems fixed, no problems. Many thanks.
Graeme
I have been a client of CPAP Masks and Tubing for several years. I have always found Gaye and Kylie to be very knowledgeable, efficient, friendly and most willing to assist me with any queries
Ann Marie
I have been on CPAP for over 2 years now.
I have used several masks but by far FANG is the best!
Other masks have straps and need adjusting every time you put them on but not with FANG.
FANG doesn’t make you feel like you have a mask on.
I thought that I was a footballer who had a mouth guard in.
I thought that it might ruin my teeth.
Then I thought I should try it and guess what its amazing!
No more straps and I never have to pay for new ones.
No more marks on my face from the straps.
It only took me one night to get use to the mouth guard.
Once you have moulded the mouth piece you are set.
It fits perfect every time.
You can open your mouth and it stays in every time.
So I tell people I sleep with FANG every night and it amazing.
You should try.
Lynn Marr
Is this what it is like to start feeling normal???? FANTASTIC! …Bring it on. I have not felt like this for around 20 years since I was 30.
Looking forward to tonight’s sleep to see if I can do better as i get used to my new mate “SID” (NEW- Best mate Sid)
Thankyou Elise!
Stephen C
It has been my pleasure to be a customer and patient of Gaye Cherry for the past 3+ years and further more to testify to that experience.
Gaye Cherry and her team consistently provide genuine care and first class customer service. On several occasions Gaye has opened up her business on a Sunday to accommodate my need at the time, for which I am truly grateful. The care and personalised treatment I have received at the hand of Gaye Cherry has been outstanding. I choose my words carefully, as I want to convey the message that this Sleep Scientist and her team are from my experience the best in the industry. Having fallen prey to the hands of other, “so called”, professionals dealing with sleep disorders and their inconsistent slap happy approach to customer service and patient care, I can personally attest to the real professionalism and genuine care provided by Gaye Cherry and her staff. There is simply no comparison to other providers.
With respect to the CPAP products and equipment, and pricing range in her commercial outlets, they are competitive and of the highest quality at the cutting edge of technology today.
In summary, I am confident that Gaye Cherry and her team will ALWAYS find a way to ensure my needs are met. Not only does Gaye have a wealth of knowledge and experience concerning sleep disorders but she also has a unique ability to explain in simple (layman’s) yet complete terms what her patients and customers need to know. Gaye gets my vote!
Irene Gould
I was diagnosed with Sleep Apnea in the early 1990’s and at that time there was very little product on offer and service was non-existent. I battled through by purchasing a very noisy machine and even though it did the job required the early masks had a lot to be desired. Instead of my wife putting up with my snoring she had to put up with a noisy machine and air leakage. I continually changed masks as new ones came on the market but the service by retail outlets left a lot to be desired. One day in the early 2000’s I was walking past CPAP Masks and Tubing and I called in to see what was on offer.
This was the 1st time “Service” was on offer – Gaye the Owner of the business took great interest in my condition and actually spent time in helping me overcome the above problems. On subsequent visits to her Clinic I have updated my machine and now use the pillow mask as it best suits me.
Both my wife and self really appreciate the “Service and attention” Gaye has offered us over the years.
I have no hesitation in recommending CPAP Masks and Tubing to you.
Bruce Armstrong
After being diagnosed in March 2010 with severe sleep apnoea, six months later I was still hiring different CPAP machines. With arthritic fingers I did not have the ability to open the water chambers of those machines available. It was real a struggle to find one suitable. Eventually I discovered and purchase what I felt was a “state of the art” RESMED; It was in fact the only one I could manage with my fingers. However, as is common in rural Victoria, we usually require follow up advice but qualified assistance unfortunately was not available on a regular basis. So whilst things had improved for me, there was still a long way to go and lots of new problems to overcome.
Then, thank goodness for Elise O’Connor who opened a CPAP shop in Warrnambool and Elise has been the best thing since sliced bread for me and my apnoea.
Elise has helped me immensely to the stage where she has turned my life around. In fact life became bearable again and my family noticed I was much easier to live with too. Elise taught me a lot about my CPAP machine, how to really use it, what I should and shouldn’t do and also to make the most of those wiz bang options that come with the RESMED.
Elise is extremely knowledgeable and that was a big factor I had been missing out on previously. Elise’s expertise and skills were and still are invaluable; she knew exactly what changes to my machine were necessary, according to my sleep patterns and the number of apnoea’s I was experiencing.
I have no hesitation in recommending the Warrnambool CPAP shop to anyone who has the need of CPAP advice. It is not just about purchasing a machine, any machine for that matter; there is a lot more to it, particularly with the masks. I am so grateful to Elise for all her advice and I’m very willing to speak with anybody experiencing a similar problem.
Wendy Couch,
With the need to purchase a new cpap machine, I happened to find ‘CPAP Masks and Tubing’ and thought that I would ‘check them out’. I was delighted with the extremely helpful advice and assistance and also with the exceptional level of customer service that I received from Gaye Cherry of the company. I have previously received advice re my sleep apnea from various other specialists and consultants and purchased items from other companies since I was first diagnosed with it over fifteen years ago – but I can say with absolute confidence – none better than from Gaye Cherry! Thanks Gaye.
Brian Robinson
If you want run of the mill service and mediocre attention, then don’t call CPAP Masks & Tubing. What you will receive from both Gaye & Kylie is a professional and caring approach to your CPAP needs. From the moment you call, you will be treated like a friend and not just a client. Don’t take my word for it – call them yourself and see how professionals work and serve their clients.
Tony Gullo -VHC
Diagnosed with severe sleep apnea early in 2009, I proceeded with CPAP therapy and persevered for approximately two months, failing miserably due to a poor introduction to the therapy and use of the apparatus, together with the lack of suitable back up service and downloading of sleep patterns.
My Practitioner arranged and insisted I keep an appointment with CPAP Masks and Tubing, Blackburn. There I met Gaye Cherry who immediately restored my confidence in the use of the Resmed apparatus and a detailed adjustment of mask fit.
Gaye Cherry and her assistant Kylie Falconer are highly trained professionals client focused offering excellent sales and service in the use of CPAP apparatus and accessories.
I am very thankful of the assistance received over the last nine months and commend their efforts, wishing them success in future endeavours.
JT., Boronia
I couldn’t fault Gaye or Kylie of CPAP Masks and Tubing, Blackburn. During my journey towards using a CPAP machine both Gaye and Kylie showed themselves to be skilful, knowledgeable, and well balanced professional people who love their work and enjoy helping others.
The Rev George W Grant OAM
It is my opinion that CPAP (Masks and Tubing) should stand for Complete Professional Ability and Personal attention because that is what you get when you deal with Gaye Cherry and her excellent team.
Max McWilliam
As an obese 59 year old, I was surprised and embarrassed to be diagnosed with sleep apnoea. It damaged myself image.
My dread, at the process of accessing treatment, abated considerably the first time I visited CPAP Masks & Tubing.
In addition to Gaye & her staff being non judgemental, they integrated health education into their contacts.
This ensured my understanding and was integral in reducing my anxiety.
Once again, I am able to sail off to sleep with the illusion that I am Cleopatra, Queen of the Nile.
Helen.P
I am very pleased to recommend the services offered by Ms Gaye Cherry at CPAP masks and tubing. Gaye, understands and provided sound advice during the course of my visits and ensured that my purchase was what I needed, not simply to make a sale. I was pleasantly surprised and grateful for her expertise.
Mark O’Brien
